Shipping policy

Shipping within NZ

Shipping is charged at one of the following flat rates, whatever the size of your order:

  • Standard Metro delivery: 
  • $5.95 not signed for (customer's own risk)
  • $6.45 Signature Required (recommended)
  • Rural Delivery:
  • $9.95 not signed for (customer's own risk)
  • $10.95 Signature Required (recommended)
  • Free delivery on Metro orders over $100
  • $0.00 not signed for (customer's own risk)
  • $0.00 Signature Required (recommended)
  • Discounted Rural Delivery on orders over $100
  • $4.00 not signed for (customer's own risk)
  • $4.50 Signature Required (recommended)

 If you don't want NZ Post to leave your parcel unattended, please choose the "signature required" option.  We strongly recommend this for all orders and especially for high-value items. Neither NZ Post nor ManCave Grooming Ltd are liable for parcels that are stolen, damaged or lost after an item has been delivered.  If you do choose "signature required", please ensure that you do not have the "always leave my parcel" authority to leave set up at your address.

Please choose the correct option at checkout.  Rural Delivery addresses are those which contain an "RD" code such as RD2.  If you are not sure, you can check with the address and postcode finder on the NZ Post website.

IMPORTANT NOTE FOR RURAL DELIVERY: even if you have paid for Signature Required, the rural delivery driver will only collect a signature provided the dwelling is within 0.5km (one way) from the delivery point (mailbox) or defined route and there are no closed gates, unsuitable access, dogs etc. preventing delivery. Please bear this in mind when selecting your shipping option.

We use NZ Post's Courier delivery service, which targets next working day delivery.  This is not guaranteed, but in practice it is usually achieved.  Rural Delivery will take a little longer, of course.
Occasionally we may need to ship a particularly bulky parcel by Parcelpost, which will take another day or so.


We aim to despatch your order the next working day after receipt of your payment, or even the same day if possible.  In exceptional circumstances we may require another working day - but this hasn't happened yet!

 

International Shipping

Sorry, we only ship to New Zealand at present.